R+L Carriers Wins 10th Quest for Quality Award
8/21/2023 Wilmington, Ohio R+L Carriers received its tenth accolade at the 40th Quest for Quality Awards, held annually by Logistics Management magazine. The monthly transportation and logistics publication worked in tandem with officials from Peerless Research Group (PRG) to survey qualified customers of supply chain management services and determine award recipients. This culminated in R+L earning a top placement in the National LTL Carriers category.
The research group received over 3,500 responses, with winners earning at least 5% of the category vote. On-time performance, value, information technology, customer service and operations/equipment were the five attributes used to determine award recipients in the National LTL Carriers group. Among the six winners, R+L Carriers ranked highest in the value attribute, a testament to the companys competitive rates when compared to other businesses, as well as pricing commensurate with the service level required by customers. This is the second consecutive year R+L ranked highest in the value attribute amongst all winners. The 2023 evaluation also reflects an increase in the company's on-time performance, customer service and equipment/operations rankings compared to last year.
Logistic Managements Quest for Quality award has endured for four decades as an important measure of performance excellence and customer satisfaction. R+L Carriers is pleased to be part of this award-winning team of transportation providers as the company continues to enhance its supply chain network.
About R+L Carriers
Based in the United States, R+L Carriers is a Global Freight Transportation and Logistics company that has remained family-owned and operated since 1965. R+L Carriers offers one of the most comprehensive networks of nationwide service centers for LTL, Truckload, Expedited and Cross-Border Shipping. In addition to its core value-added shipping solutions, R+L Carriers has a portfolio of services that extends to International Supply Chain Management, Warehousing and Customs Brokerage.
Learn about R+L Carriers: rlc.com